Privacy Policy

1. Who we are

Solar Installers Near Me operates the website at solarinstallersnear.me. We are an independent solar advisory network that matches homeowners and businesses with vetted installer partners and provides free in-home assessments.

Contact for privacy matters

Solar Installers Near Me
[BUSINESS ADDRESS - TO BE PROVIDED]
Email: [PRIVACY EMAIL - TO BE PROVIDED]

2. Data we collect

The following data is collected when you complete the lead form on this site:

Data element	Required	Notes
First and last name	Required	Used in the lead record and in communications.
Phone number	Required	Used to schedule and confirm your assessment. TCPA consent is collected separately before any outreach.
Email address	Required	Used to send your assessment confirmation and any requested information.
Property address or zip code	Required	Used to identify your utility, local incentives, and assign the nearest advisor.
Monthly electricity bill range	Required	Used to estimate system size and savings potential.
Property and ownership type	Required	Determines which services are applicable.
Best time to contact	Optional	Used to schedule the advisor call.
Roof photo	Optional	Helps prepare an accurate site assessment. See Section 5.
Electrical panel photo	Optional	Helps assess panel capacity and upgrade requirements. See Section 5.
TCPA consent timestamp and text	Stored on consent	The exact consent statement text and an ISO-8601 timestamp are stored in the lead record. Retained a minimum of 5 years. See Section 9.

We also collect analytics data automatically when you visit this site. See Section 7.

3. How we collect data

Personal data is collected in two ways on this site:

Directly from you: When you complete the multi-step lead form on this site, including any optional photo uploads on step two of the form.
Automatically via analytics tools: Google Analytics 4 and Microsoft Clarity collect device, page, event, and approximate location data automatically when you visit any page on this site. Microsoft Clarity may record interaction sessions. See Section 7.

4. Why we collect it

The primary purpose of data collection on this site is to prepare a free in-home solar assessment and to contact you to schedule it. Specifically:

To match you with an advisor who covers your geographic area.
To pre-assess your home's solar potential using your bill range, zip code, and roof photo, before the advisor visit.
To contact you by phone, text, and email, with your explicit TCPA consent, to schedule and confirm your free assessment.
To prepare an estimate of your system size, costs, and state incentive eligibility before the advisor visit.
To improve the quality of the advisory service through aggregate analytics data.

We do not sell your personal data. We do not share your contact information with third-party marketers. Your inquiry goes to one assigned advisor, not a shared lead pool sold to multiple companies.

5. Photo uploads

Step two of the lead form offers an optional opportunity to upload photos of your roof and electrical panel. These photos are optional. You can skip the step and still receive a free assessment.

How photo data is handled

Transmission: Photos are transmitted over HTTPS directly to the Web3Forms Pro API endpoint. They are not stored in a browser cache or on an intermediary server.
Recipients: Photos are received by the Solar Installers Near Me team inbox and forwarded to your assigned advisor and the vetted installer conducting the assessment. Photos are not shared with any other party.
Purpose: Photos are used solely to prepare an accurate site assessment before the advisor visit. They are not used for any other purpose, including marketing or training AI models.
Location data: Photos taken on a smartphone may contain embedded GPS coordinates (EXIF data). We use location context for assessment purposes only.
Retention: Photo files are retained for the duration of the advisory engagement and for a reasonable period afterward. You may request deletion of your photos at any time using the mechanism in Section 11.

6. Who receives your data

Your personal data is shared only with the following parties:

Web3Forms Pro Form submission processor. Receives your lead form data including photos and transmits it to our team inbox. Web3Forms processes data under its own privacy policy.
Your assigned Solar Installers Near Me advisor Receives your lead form data to prepare and conduct the free assessment.
Vetted installer partners Receive your property details and assessment summary to prepare competing installation proposals. These are licensed contractors in your geographic area selected by your advisor.
Google (Analytics 4) Receives analytics data from your site visit per Google's data processing terms. See Section 7.
Microsoft (Clarity) Receives analytics and behavioral data including potential session recordings per Microsoft's data processing terms. See Section 7.

We do not sell your data. We do not share your contact information with third-party marketers or lead aggregators.

7. Analytics and behavioral data

This site uses two analytics tools. Both are loaded on every page. Neither tool receives your lead form data (name, phone, or email).

Tool	What it collects	Key disclosure
Google Analytics 4 (GA4)	Device type, browser, pages visited, time on page, approximate location (city level), events triggered. Uses first-party cookies.	Data is processed by Google under Google Analytics Terms of Service. IP addresses are anonymized by default in GA4. You may opt out using the Google Analytics Opt-Out Browser Add-on.
Microsoft Clarity	Mouse movements, clicks, scroll depth, pages visited, device type, session behavior. May record interaction sessions (session replay). Heatmaps.	Microsoft Clarity may record your interaction with this site in the form of session replays and heatmaps. This data is used to improve site usability. Clarity is operated by Microsoft under its own privacy policy. Clarity automatically masks form fields including your lead form inputs.

Neither analytics tool receives your name, phone number, email address, or photo uploads. Lead form field inputs are masked by Clarity's automatic masking. If you are subject to privacy laws that require consent before analytics tools are activated (GDPR, CCPA, and similar), see Section 8.

8. Cookies and consent

This site sets first-party cookies for Google Analytics 4. No third-party advertising cookies are set on this site.

This site implements Google Consent Mode v2, which sends consent signals to Google's measurement infrastructure based on region. For visitors in regions requiring prior consent (European Economic Area, United Kingdom, and others), analytics measurement is limited to aggregate, cookieless modeling until consent is provided. A consent notice is displayed to visitors from consent-required regions.

You may control cookies through your browser settings. Disabling cookies for this site may affect analytics behavior but will not affect your ability to submit the lead form.

9. TCPA consent and communications

Before submitting the lead form, you are required to check an explicit consent checkbox. The consent is company-specific to Solar Installers Near Me and covers contact by phone, text, automatic dialing system, prerecorded voice, and email. The full consent statement is displayed above the checkbox on the form.

Consent is not a condition of any purchase. You may request a free assessment and receive information without providing consent to phone or text outreach, by contacting us by email.

We store the verbatim consent statement text and an ISO-8601 timestamp with each lead record for a minimum of five years. We do not share TCPA consent records with third parties.

How to opt out of phone and text contact

To stop receiving text messages: reply STOP to any text from Solar Installers Near Me. To stop receiving phone calls: call the number in Section 1 and tell us to stop. To stop receiving email: click the unsubscribe link in any email or send a request to the privacy email address in Section 1.

10. Data retention

Data type	Retention period
Lead form data (name, phone, email, bill range)	Duration of the advisory relationship plus 3 years, unless a deletion request is received earlier.
TCPA consent records (statement text and timestamp)	Minimum 5 years from the date of consent, per TCPA compliance requirements.
Photo uploads (roof, electrical panel)	Duration of the advisory engagement plus a reasonable wind-down period. Deletable on request at any time.
Analytics data (GA4)	Google Analytics 4 default retention period, currently 14 months for user and event data. Aggregate reporting data is retained longer.
Session recordings and heatmaps (Clarity)	Microsoft Clarity default retention period per Microsoft's privacy policy. Currently up to 90 days for session recordings.
Communication records (emails, call logs)	3 years from last contact, unless legal requirements mandate longer retention.

11. Data deletion and access requests

You may request access to the personal data we hold about you, or request that your data be deleted. We will respond to any such request within 30 days.

How to submit a deletion or access request

Send an email to the privacy contact address in Section 1. Include:

Your full name as submitted on the lead form
The email address used on the lead form
Whether you are requesting access to your data, deletion of your data, or both
Any specific data types you want addressed (e.g., only photos, only the lead record)

Note: TCPA consent records must be retained for a minimum of 5 years by law and cannot be deleted on request. We will tell you if any data element cannot be deleted, and the reason.

12. Data security

All data transmitted to and from this site is sent over HTTPS (TLS). Form submissions and photo uploads are transmitted directly to the Web3Forms Pro API over an encrypted connection. All server-side validation is performed before data is forwarded.

Photo content is not logged to any analytics system. The Web3Forms access key that processes lead submissions is a server-side environment variable and is never exposed to the client or to any public file in the site's source code.

No security system is impenetrable. If you believe your data has been compromised, contact us immediately at the privacy email address in Section 1.

13. Children's data

This site is not directed to children under the age of 13 and does not knowingly collect personal data from children under 13. If you believe we have inadvertently collected data from a child under 13, contact us at the privacy email address in Section 1 and we will delete that data.

14. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. If material changes are made to how we handle personal data, we will provide additional notice. Your continued use of this site after a policy update constitutes acceptance of the updated policy.

15. Effective date

Effective date: 2026-06-29
Last updated: 2026-06-29

Current draft. Pending attorney sign-off before go-live. See legal-review-packet.md, Section 6.